“EdPlus is a central enterprise unit for ASU focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education” - ASU EdPlus​​​​​​​
I was a UX intern for ASU EdPlus from January-December 2016. I worked on several projects and usability studies throughout that year. I utilized many skills such as user journey mapping, moderated usability testing, survey and questionnaire making, and data analysis.
PITCH APP USER RESEARCH STRATEGY
I worked on a small team of developers and a project manager where I was the sole UX researcher at ASU EdPlus. We created a messaging app called Pitch to be used between students and their success coaches. I created a research strategy report before conducting more research.
GLOBAL FRESHMAN ACADEMY USER RESEARCH
The Global Freshman Academy is a program offered by Arizona State University. This survey was conducted to identify how students make decisions to take certain university classes. The key findings were the reputation of the university, class descriptions, and cost influenced students’ decision on choosing a class at a college or university.
USABILITY REPORT FOR DEGREE SEARCH AND ME3
User research was conducted with students on how the degree search for ASU worked, as well as the Me3 game to help students choose a major. I conducted usability testing by asking participants to complete tasks and then evaluated the success of completing those tasks. I then analyzed their actions and made recommendations based on my analysis.